How to Take a Break Without Deleting Your Account
Sometimes what you need isn't a permanent decision, just some distance. A cool-off period is built for exactly that — a short, enforced pause without the finality of full self-exclusion.
Cool-Off vs. Self-Exclusion
A cool-off period is typically shorter (from 24 hours up to a few weeks) and is designed as a breathing-room tool rather than a long-term commitment. Self-exclusion, by contrast, is meant for longer, harder-to-reverse breaks.
When a Cool-Off Period Makes Sense
- You've noticed you're playing more than you intended lately.
- You want space to think clearly before deciding on a bigger step.
- You're going through a stressful period and want to reduce a potential trigger.
How to Activate One
Contact Support and select "Responsible Gambling Support," or use account settings if this option is available there. Choose a duration that gives you genuine distance — a single day rarely accomplishes much.
What Happens During the Break
Login access is paused for the selected period. Most cool-off periods, once activated, run their full course automatically rather than being cancellable mid-way, which is intentional — it's meant to hold even if you reconsider halfway through.
Making the Most of the Time
Use the break deliberately: revisit your budget, consider setting a deposit limit for when you return, or talk to someone you trust about how things have been going.
Key Takeaways
- Cool-off periods are shorter and less permanent than self-exclusion.
- They run automatically once activated, without early cancellation.
- Use the time to reset limits or reflect before returning.